We are committed to protecting your personal information and being transparent about how we use it. This policy explains what data we collect, why we collect it, and how we keep it safe.
Copyright
All material on this website, including text and graphics, is copyright Hartlepool Borough Council unless otherwise stated.
You may use, print, and share content only if:
- It’s for non-commercial purposes.
- Copyright notice is displayed: © Hartlepool Borough Council.
- Content is not modified.
Disclaimer
We aim to keep all information accurate and up to date. However, Hartlepool Borough Council cannot accept responsibility for any loss or inconvenience caused by errors.
We do not endorse external websites linked from this site.
Cookies
Our website uses cookies to improve your experience. Cookies do not store personal data.
For details on cookies and how to manage them, visit: Cookies on Hartlepool Borough Council website
What information we collect
- Name, email address, and contact details when you register or book.
- Payment details for memberships and bookings.
- Information from forms or feedback you submit.
- Anonymous website usage data to improve services.
How we use your information
- To process bookings and memberships.
- To communicate updates and offers (with your consent).
- To improve our website and services.
Your rights
You can:
- Request a copy of your personal data.
- Ask us to correct or delete your data.
- Withdraw consent for marketing.
Contact us at: active.hartlepool@hartlepool.gov.uk
Or write to:
Data Protection Officer, Hartlepool Borough Council, Civic Centre, Victoria Road, Hartlepool, TS24 8AY
Security
- Your data is stored securely and protected against unauthorised access.
- Any payment or financial information is transmitted using 128bit Encryption using THWATE SSL certification.
- We comply with the Data Protection Act 2018 and GDPR.