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VACANCIES 

The Active Hartlepool service has a number of opportunities to get involved via full-time, part-time and volunteering roles throughout Hartlepool.

 

The latest opportunities are listed below, please check here regularly as new roles may be available over time.

Duty Officer
Casual General Attendant

  • Contract Type: Casual / Seasonal / Bank / Permanently Variable hours

  • Working Pattern: As and when required

  • Hours per week: Casual hours, working as and when required

  • Vacancy ID: 289796

  • Salary: £12.45 per hour + 12% holiday pay

  • Employment Location: Brierton Sports Centre

 

Apply by clicking here.

​

Are you enthusiastic about health, fitness, and wellbeing? Would you like to join an existing team of leisure professionals to help support our Active Hartlepool customers to be more active? We have just the opportunity for you!
 
We are looking to employ General Attendants to work across Active Hartlepool.
 
Active Hartlepool currently operate out of Mill House Leisure Centre, Headland Sports Centre, Brierton Sports Centre and Summerhill Country Park. With our new active wellbeing hub, Highlight, set to open in early 2026. It is an exciting time to be joining the Active Hartlepool team!
 
What is the job?
 
The General Attendant role is part of a dynamic team that have a passion for health, fitness, and wellbeing. You'll be an advocate for physical activity, proactively encouraging and supporting customers to live a healthy, active lifestyle.
 
You'll be responsible for supporting the full remit of the venue and encouraging children and young people to be more active. Overall, you will provide a high-quality service to customers that is safe, efficient, and enjoyable. No two days will be the same!
 
What do I need?
 
Through our in house training we will provide you with all the training and support you need to get you up to speed. All you need to be a success is:
 

  • A passion for helping others

  • Enthusiastic and able to promote the Active Hartlepool service

  • An appetite to train and develop to be a multi skilled member of staff

  • To be a team player who is not afraid to try something new

  • An ability to effectively communicate with people from all walks of life 


For an informal discussion please contact Craig Mitchelson, Facilities Manager on 01429 402869 or at craig.mitchelson@hartlepool.gov.uk

Hartlepool Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. The successful applicant will be required to undertake an enhanced DBS check.

If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk. 


Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com

PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered.  Please ensure that you also check your junk mail.

Customer Service Advisor - 18.25 hour per week

  • Contract Type: Permanent

  • Working Pattern: Part Time

  • Hours per week: 18.25

  • Vacancy ID: 290491

  • Salary: £25,989 - £26,403 pro rate per annum

  • Employment Location: Mill House Leisure Centre

  • Closing Date: 4th February

 

Apply by clicking here.

​

Are you a highly motivated individual with a passion for customer service? Would you like to join an existing team of leisure professionals to provide customer service support to our Active Hartlepool customers? We have just the opportunity for you!

We are looking to employ a part time customer service advisors to work at Mill House Leisure Centre initially before moving across to Highlight Active Wellbeing Hub.

Active Hartlepool currently operates out of Mill House Leisure Centre, Headland Sports Centre, Brierton Sports Centre and Summerhill Country Park. With our new active wellbeing hub, Highlight, set to open in spring 2026. It is an exciting time to be joining the Active Hartlepool team!

What is the job?

You’ll be working in a fast-paced environment across the Active Hartlepool service to deliver excellent customer service to our customers. You will be the first point of contact for our customers accessing our services. Providing a first-class customer experience dealing with enquires over the phone, in person, on-line and by email.

What do I need?

Through our in house training we will provide you with all the training and support you need to get you up to speed. All you need to be a success is:

· A passion for helping others and delivering a first-class customer service

· Enthusiastic and able to promote the Active Hartlepool service

· An ability to effectively communicate with people from all walks of life

· To be a team player who is not afraid to try something new

· Experience of cash handling

· Flexible in your approach to work
 

 

For an informal discussion please contact Jeanette Miller, Service Officer – Customer Services on 01429 284349 or by email to jeanette.miller@hartlepool.gov.uk

This post is subject to safer recruitment measures.

Hartlepool Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults

Customer Service Advisor x 3 posts

  • Contract Type: Permanent

  • Working Pattern: Part Time

  • Hours per week: 13.88 - 22.5 hrs per week

  • Vacancy ID: 290535

  • Salary: £25,989 - £26,403 per annum (Pro-Rata)

  • Employment Location: Highlight Active Wellbeing Hub

  • Number of posts: 3

  • Closing Date: 4th February

 

Apply by clicking here.

​

22.5 hours per week x 2 posts
13.88 hours per week x 1 post
 
Please note that the above are average hours from a two-week shift rota.
 
Are you a highly motivated individual with a passion for customer service? Would you like to join an existing team of leisure professionals to provide customer service support to our Active Hartlepool customers? We have just the opportunity for you!
 
We are looking to employ three part time customer service advisors to work at Highlight Active Wellbeing Hub.
 
Active Hartlepool currently operates out of Mill House Leisure Centre, Headland Sports Centre, Brierton Sports Centre and Summerhill Country Park. With our new active wellbeing hub, Highlight, set to open in spring 2026. It is an exciting time to be joining the Active Hartlepool team!
 
What is the job?

You’ll be working in a fast-paced environment across the Active Hartlepool service to deliver excellent customer service to our customers. You will be the first point of contact for our customers accessing our services. Providing a first-class customer experience dealing with enquires over the phone, in person, on-line and by email.
 
What do I need?

Through our in house training we will provide you with all the training and support you need to get you up to speed. All you need to be a success is:
 
A passion for helping others and delivering a first-class customer service
Enthusiastic and able to promote the Active Hartlepool service
An ability to effectively communicate with people from all walks of life
To be a team player who is not afraid to try something new
Experience of cash handling
Flexible in your approach to work

For an informal discussion please contact Jeanette Miller, Service Officer – Customer Services on 01429 284349 or by email to jeanette.miller@hartlepool.gov.uk
 
This post is subject to safer recruitment measures.
 
Hartlepool Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults

Casual Customer Service Advisor

  • Contract Type: Casual / Seasonal / Bank / Permanently Variable hours

  • Working Pattern: As and when required

  • Vacancy ID: 290560

  • Salary: £13.47 per hour

  • Employment Location: Highlight Active Wellbeing Hub

  • Number of posts: 1

  • Closing Date: 4th February

 

Apply by clicking here.

​

Are you a highly motivated individual with a passion for customer service? Would you like to join an existing team of leisure professionals to provide customer service support to our Active Hartlepool customers? We have just the opportunity for you!
 

We are looking to employ casual customer service advisors to work at Highlight Active Wellbeing Hub.


Active Hartlepool currently operates out of Mill House Leisure Centre, Headland Sports Centre, Brierton Sports Centre and Summerhill Country Park. With our new active wellbeing hub, Highlight, set to open in spring 2026. It is an exciting time to be joining the Active Hartlepool team!
 
What is the job?

You’ll be working in a fast-paced environment across the Active Hartlepool service to deliver excellent customer service to our customers. You will be the first point of contact for our customers accessing our services. Providing a first-class customer experience dealing with enquires over the phone, in person, on-line and by email.
 
What do I need?

Through our in house training we will provide you with all the training and support you need to get you up to speed. All you need to be a success is:

  • A passion for helping others and delivering a first-class customer service

  • Enthusiastic and able to promote the Active Hartlepool service

  • An ability to effectively communicate with people from all walks of life

  • To be a team player who is not afraid to try something new

  • Experience of cash handling

  • Flexible in your approach to work

 
For an informal discussion please contact Jeanette Miller, Service Officer – Customer Services on 01429 284349 or by email to jeanette.miller@hartlepool.gov.uk
 
This post is subject to safer recruitment measures.
 
Hartlepool Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults

Maintenance & Pool Plant Technician 

  • Contract Type: Permanent

  • Working Pattern: Full Time

  • Hours per week: 37

  • Vacancy ID: 289653

  • Salary: £28,598 - £30,024 per annum

  • Employment Location: Highlight Active Wellbeing Hub

  • Number of posts: 1

  • Closing Date: 25th January 

 

Apply by clicking here.

​

Are you enthusiastic about health, fitness, and wellbeing? Would you like to join an existing team of leisure professionals to help support our Active Hartlepool customers to be more active? We have just the opportunity for you!
 
We are looking to employ a general maintenance and pool plant technician to work at Highlight Active Wellbeing Hub.
 
Active Hartlepool currently operates Mill House Leisure Centre, Headland Sports Centre, Brierton Sports Centre and Summerhill Country Park. With our new active wellbeing hub, Highlight, set to open in early 2026. It is an exciting time to be joining the Active Hartlepool team!
 
What is the job?
 
The general maintenance and pool plant technician will operate and maintain the swimming pool dosing and control systems to ensure Highlight Active Wellbeing Hub has safe swimming conditions at all times.
 
You'll also be responsible for carrying out general repairs to pool plant and general maintenance within Active and Creative Hartlepool facilities.
 
This is an excellent opportunity for a self-motivated and committed individual to join our innovative and successful team, so if you are looking for a new and challenging role, possess drive and ambition and are passionate about making a difference to people’s lives, then we would like to hear from you.
 
What do I need?


To be a success in the role we require the following from you:

  • Experience of working with members of the general public

  • A thorough understanding of Health and Safety Regulations

  • Ability to devise and supervise a programme of maintenance

  • Ability to respond positively to difficult situations

  • Enthusiastic individual who is prepared to go the extra mile to achieve successful outcomes

  • CIMSPA approved Level 3 pool plant operators certificate

  • Qualified electrician, plumber or equivalent 

 

For further information please contact Phil Storer, Assistant Manager on 01429 523459 or phillip.storer@hartlepool.gov.uk
 
This post is subject to safer recruitment measures.

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